Investor Enquiries
Answer queries on account opening, KYC, documentation, charges and general services.
Securities & Capital Markets
Better Investor Communication. In Every Language.
OAIKCO helps stockbrokers, wealth managers, depository participants and capital-market institutions handle investor service and communication through multilingual, AI-powered voice conversations.
- Investor Support
- Account Services
- Onboarding & KYC Guidance
- Service Requests
- Approved Communications
- Multilingual Voice & Chat
22 Indian Languages
Plus 88 worldwide. Serve investors in their preferred language.
24x7 Investor Support
Always-on assistance for service queries.
Approved Information
Answers drawn only from firm-approved content.
Secure Infrastructure
ISO/IEC 27001 and 42001 certified, hosted in India.
Key use cases
Request a Demo Supporting Every Step of the Investor Service Journey.
From account opening to service requests, OAIKCO helps securities firms deliver consistent, accurate and multilingual investor service.
Onboarding Support
Guide investors through account-opening steps and document checklists.
Account & Statement Requests
Help investors request statements, update details and track service requests, through secure integration.
Investor Education
Share firm-approved, general educational content on processes and product features. Never personalised advice.
Firm Communications
Deliver firm-approved notices and service reminders, such as KYC updates and nomination reminders.
Service and Communication. Not Investment Advice.
OAIKCO supports investor service and communication. It does not provide investment advice, stock recommendations, research or market-sensitive information. Transaction-related workflows require separate assessment by your compliance team.
Channels
- Phone / IVRCore
- Web ChatAdd-on
- Mobile AppAdd-on
- WhatsAppAdd-on
- Microsoft TeamsAdd-on
- EmailAdd-on
Why capital market institutions choose OAIKCO
Build Stronger Investor Relationships with AI-Powered Service.
OAIKCO helps brokers, wealth managers and depository participants improve investor satisfaction while keeping every answer accurate and approved.
Multilingual Investor Support
Communicate in 22 Indian languages and 88 worldwide.
Firm-Approved Content
Every response drawn from content your firm has approved.
Domain-Specific Knowledge
Grounded in your account processes, products and service terms.
Scalable Deployment
Suitable for retail brokers through to large institutions.
Secure Infrastructure
ISO/IEC 27001 and 42001 certified; hosted in India.
Better Investor Experience
Faster resolution, higher satisfaction and trust.
Outcomes we design for
Measurable Goals for Investor Service.
Up to60%*Faster query resolution
Up to30%*Reduction in routine enquiry volume
HigherInvestor satisfaction and engagement
*Indicative outcome targets. Targets are agreed at the start of each deployment and measured during the pilot; actual results depend on the use case, call volumes and configuration.
Built for a regulated environment
Works Within Your Compliance Framework
Approved content, consent capture and human escalation help your teams meet SEBI requirements.
Data Security
Infrastructure certified to ISO/IEC 27001:2022.
Hosted in India
Primary servers in India; disaster-recovery mirror in Singapore.
Human Oversight
Escalation to your service team for anything outside approved content.
Frequently Asked Questions
Can OAIKCO support multilingual investor communication?
Yes. OAIKCO converses in 88 languages worldwide, including 22 Indian languages.
Can it handle routine investor enquiries?
Yes: account opening, KYC, documentation, charges and service requests, using your firm-approved content.
Can OAIKCO give stock recommendations or market tips?
No. OAIKCO supports service and communication only. It does not provide investment advice, recommendations or research.
Does OAIKCO make us SEBI compliant?
Compliance remains with your firm. OAIKCO is designed to work within your compliance framework, with approved content and human escalation.
Where is investor data hosted?
Primary servers in India, with a disaster-recovery mirror in Singapore.
Let's work together
Enhance Investor Service in Your Organisation.
Talk to our team about how OAIKCO can support your investor communication and service operations.