Scheme Awareness
Explain government schemes, eligibility and benefits in the citizen's language.
Government & PSU
Public Information. More Accessible. In Every Citizen's Language.
OAIKCO helps government departments and public-sector organisations share approved information with citizens through AI-powered voice conversations, in 22 Indian languages and 88 languages worldwide.
- Citizen Information
- Scheme Awareness
- Application Support
- Grievance Guidance
- Multilingual Access
22 Indian Languages
Plus 88 languages worldwide for wider outreach.
24x7 Availability
Always-on citizen information over the phone.
Consistent Information
Answers drawn only from approved content.
Scalable Deployment
Suitable for central, state and local bodies.
The challenge
Every Citizen Deserves a Clear Answer.
- Repeated enquiries about schemes, services and procedures.
- Language barriers in accessing public information.
- High volumes of routine calls and follow-ups.
- Limited staff capacity for repetitive enquiries.
Key use cases
Request a Demo Supporting Citizen Services Across Government Functions.
From scheme information to application guidance, OAIKCO enables consistent, multilingual communication across departments.
Application Support
Guide citizens through application steps and required documents.
Grievance Guidance
Help citizens understand how to register a grievance and check its status, with routing to the right team.
Rural Outreach
Bridge the digital divide with voice access in local languages. A basic phone is all a citizen needs.
Departmental Communication
Deliver authorised notifications, reminders and public advisories in multiple languages.
Key benefits
Enhancing Governance Through Better Communication.
OAIKCO helps government and PSU organisations reach more citizens with accurate, consistent and multilingual information.
Improved Citizen Access
Information in local languages through voice.
Inclusive Outreach
Support for rural and digitally underserved citizens.
Reduced Administrative Load
Automate routine enquiries and follow-ups.
Secure Hosting in India
Certified infrastructure with primary servers in India.
Consistent, Approved Information
Every answer drawn from authorised content.
Better Citizen Experience
Faster, more convenient access to information.
Built for Indian government context
Designed for Scale, Security and Inclusivity.
OAIKCO is built for the needs of Indian government and PSU organisations: Indian-language support, India-hosted certified infrastructure and integration with existing systems.
Indian Language Support
22 Indian languages.
Secure Infrastructure
ISO/IEC 27001 and 42001 certified; hosted in India.
Easy Integration
Works with existing government systems and portals, scoped per project.
Scalable Deployment
Suitable for central, state and local bodies.
Every government deployment is set up with approved knowledge sources, clear human escalation, consent and telecom-rule checks for outbound calls, and language testing with the intended citizen groups.
Frequently Asked Questions
How can OAIKCO support citizen services?
It makes approved public information available through multilingual voice conversations, guides citizens through processes and routes complex cases to officials.
Which Indian languages are supported?
OAIKCO converses in 22 Indian languages, and 88 languages worldwide. The languages for your project are confirmed during scoping.
Can citizens without smartphones use it?
Yes. Voice access works over an ordinary phone call, which makes it suitable for rural and digitally underserved citizens.
Can OAIKCO make outbound calls for awareness campaigns?
Yes, for authorised communication, subject to consent requirements and applicable telecom rules.
Where is citizen data hosted?
Primary servers in India, with a disaster-recovery mirror in Singapore.
Can OAIKCO integrate with government systems?
Integration with portals and departmental systems is scoped for each project based on available interfaces and security requirements.
Let's work together
Enable More Accessible Government Services.
Talk to our team about how OAIKCO can support your department or public-sector organisation.