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Knowledge That Speaks Every Language.

One Knowledge Center. 88 Languages. More Meaningful Conversations.

OAIKCO — Omnilingual AI Knowledge Center Outcomes — turns your organisation's approved knowledge into natural voice conversations, in 88 languages worldwide, including 22 Indian languages.

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88 Languages
incl. 22 Indian
AI-Powered
Voice Engagement
Domain-Specific
Knowledge
Hosted
in India
Practical
Business Outcomes
Multilingual AI Voice Engagement
  • Your Knowledge
  • Multilingual AI
  • Voice Engagement
  • Business Outcomes

Built for Organisations Across Sectors.

Helping governments, financial institutions and enterprises deliver more accessible, efficient and people-centric services.

Government & PSU

Citizen information and public services.

BFSI

Customer service and information workflows.

Securities & Capital Markets

Investor service and communication.

Enterprise

Customer engagement across industries.

  • Information Access
  • Scheme Awareness
  • Application Support
  • Customer Service
  • Grievance Guidance
Our platform

Multilingual AI Engagement. Built Around Your Knowledge.

OAIKCO combines multilingual voice AI with your organisation's approved knowledge, so every caller receives consistent, accurate information in the language they are most comfortable with.

Explore Capabilities

Multilingual Access

Consistent Information

Scalable Communication

Human Escalation

How it works

From Your Knowledge to Every Conversation.

1

Connect

Bring in your approved documents, policies, FAQs and information sources.

2

Configure

Define the use case, languages, scripts and escalation rules.

3

Engage

Converse with customers and citizens through inbound and outbound voice calls.

4

Escalate & Improve

Hand complex cases to your team and refine the knowledge over time.

Voice-first. Omnichannel-ready.

Conversations Where Your Audience Already Is.

Voice is at the heart of OAIKCO: natural phone conversations that work for every caller, including people who prefer speaking to typing. When you need more, the same knowledge center extends to Web Chat, Mobile App, WhatsApp, Microsoft Teams and Email as add-on channels.

Phone / IVRWeb Chat Add-onMobile App Add-onWhatsApp Add-onMicrosoft Teams Add-onEmail Add-on
Outcomes we design for

Measurable Goals from Day One.

Up to30%*Reduction in routine enquiry volume reaching your agents
Up to60%*Faster query resolution
HigherCustomer and citizen satisfaction

*Indicative outcome targets. Targets are agreed at the start of each deployment and measured during the pilot; actual results depend on the use case, call volumes and configuration.

Built on Certified, India-Hosted Infrastructure.

OAIKCO runs on infrastructure certified to ISO/IEC 27001:2022 and ISO/IEC 42001:2023. Primary servers in India, with a disaster-recovery mirror in Singapore.

Security & Governance

Frequently Asked Questions

What does OAIKCO stand for?

OAIKCO stands for Omnilingual AI Knowledge Center Outcomes.

How many languages does OAIKCO support?

OAIKCO converses in 88 languages worldwide, including 22 Indian languages. The languages for your project are confirmed during scoping.

Who is OAIKCO for?

Government departments and PSUs, banks, NBFCs and insurers, securities and capital-market firms, and enterprises that need to communicate with people in many languages.

Is OAIKCO only a voice platform?

Voice is the primary channel. Web Chat, Mobile App, WhatsApp, Microsoft Teams and Email are available as add-on channels.

Where is my data hosted?

Primary servers in India, with a disaster-recovery mirror in Singapore. The infrastructure is certified to ISO/IEC 27001:2022 and ISO/IEC 42001:2023.

How do we get started?

Request a demo. We will understand your use case, show OAIKCO working on a relevant scenario and propose a pilot.

Let's work together

Ready to Make Your Knowledge Speak Every Language?

Talk to our team about your use case and see OAIKCO in action.

Request a Demo