Turn Organisational Knowledge into Multilingual Conversations.
OAIKCO brings multilingual AI, voice engagement and your approved knowledge together in one platform, so customers and citizens get accurate answers in the language they speak.
- Multilingual AI
- Voice Engagement
- Domain Knowledge
- Secure Infrastructure
- Real Business Outcomes
88 Languages
Worldwide, including 22 Indian languages.
Domain-Specific Knowledge
Grounded in your policies, processes and documents.
Voice-First Engagement
Natural, real-time conversations, inbound and outbound.
Secure Infrastructure
ISO/IEC 27001 and 42001 certified, hosted in India.
A Complete AI Engagement Platform.
OAIKCO brings multilingual AI, voice intelligence and secure knowledge management together in a single, enterprise-ready platform.
A modular platform that adapts to your organisation, whether for citizen services, customer support or internal knowledge access.
Multilingual voice AI, approved-knowledge responses, outbound reminders, workflow integration and human escalation, configured for each use case.
Phone and IVR are the core channels. Web Chat, Mobile App, WhatsApp, Microsoft Teams and Email are available as add-on channels using the same knowledge center.
Primary servers in India, with a disaster-recovery mirror in Singapore, on infrastructure certified to ISO/IEC 27001:2022 and ISO/IEC 42001:2023.
Your Knowledge Sources
- Documents & Policies
- Websites & Portals
- FAQs & Knowledge Bases
- Databases & SystemsIntegration
- Real-time InformationIntegration
Channels
- Phone / IVRCore
- Web ChatAdd-on
- Mobile AppAdd-on
- WhatsAppAdd-on
- Microsoft TeamsAdd-on
- EmailAdd-on
Outcomes
- Citizen / Customer Support
- Information Access
- Process Guidance
- Application Support
- Appointments & Reminders
- Escalation to Human Agent
Designed for Real-World Use Cases.
Built for the practical communication needs of governments, financial institutions and enterprises.
Multilingual AI
Converse in 88 languages worldwide, including 22 Indian languages.
Voice Engagement
Human-like inbound and outbound conversations over phone and IVR.
Domain Knowledge
Grounded in your policies, processes and approved content.
Contextual Responses
Accurate, relevant answers drawn from approved sources.
Omnichannel Add-ons
Extend the same knowledge to Web Chat, Mobile App, WhatsApp, Microsoft Teams and Email.
Workflow Integration
Connect with your existing systems and processes, scoped for each deployment.
Reminders & Follow-ups
Configured outbound reminders, confirmations and notifications.
Human Escalation
Seamless handover to your agents when a case needs a person.
Four Steps from Knowledge to Conversation.
Connect
Identify approved knowledge sources and relevant information.
Configure
Define the use case, languages, scripts and escalation rules.
Engage
Enable voice conversations for your audience, inbound and outbound.
Escalate & Improve
Route cases to people where needed and keep the knowledge current.
Built for Trust and Continuity.
OAIKCO runs on infrastructure certified to ISO/IEC 27001:2022 and ISO/IEC 42001:2023. Primary servers in India, with a disaster-recovery mirror in Singapore for continuity and failover.
Frequently Asked Questions
What does an AI knowledge center do?
It connects your organisation's approved knowledge with AI-powered conversations, so people can get accurate information by simply asking, in their own language.
Which languages does OAIKCO support?
OAIKCO converses in 88 languages worldwide, including 22 Indian languages.
Is OAIKCO voice-only?
Voice (phone and IVR) is the primary channel. Web Chat, Mobile App, WhatsApp, Microsoft Teams and Email are available as add-on channels.
Can OAIKCO make outbound calls?
Yes. Outbound reminders, confirmations and notifications can be configured, subject to customer consent and applicable telecom rules.
Can OAIKCO integrate with our existing systems?
Yes. Integrations with CRMs, portals and business systems are scoped for each deployment based on available interfaces and security requirements.
What happens when the AI cannot answer?
The conversation is handed over to a human agent according to the escalation rules you define.
See the Platform in Action.
Book a personalised demo built around your use case.