Customer Support
Handle product enquiries, order or service status and routine requests.
Enterprise Solutions
Every Customer Conversation. Better Served, in Every Language.
OAIKCO helps businesses handle enquiries, appointments, reminders and follow-ups through multilingual, AI-powered voice conversations, so your teams can focus on the interactions that need them.
- Customer Enquiries
- Appointments & Reminders
- Follow-ups & Feedback
- Employee & Helpdesk Support
- Sales & Channel Support
- Multilingual Communication
88 Languages
Including 22 Indian languages, for customers and employees alike.
24x7 Availability
Always-on support across functions.
Domain-Specific Knowledge
Grounded in your products, policies and processes.
Scalable Deployment
Suitable for single or multi-location organisations.
Key use cases
Request a Demo Enabling Efficient Operations Across Functions.
From customer enquiries to appointment reminders, OAIKCO helps enterprises automate routine communication and respond faster.
Appointments & Reminders
Remind, confirm and reschedule appointments over a natural voice call.
Follow-ups & Feedback
Post-service follow-ups and feedback collection in the customer's language.
Employee Helpdesk
Answer HR, IT and policy questions for employees across locations.
Sales & Channel Enablement
Give dealers, distributors and partners quick access to product information.
Showcase: automobile dealerships & service centres
The Car Servicing Journey, Voice-Enabled from Start to Finish.
Dealerships and service centres make thousands of routine calls every month: service reminders, confirmations, vehicle-ready updates and feedback. OAIKCO handles them in the customer's language, so your service advisors can focus on customers at the workshop.
STEP 1
Service Reminder
Call the customer ahead of a due service, in their preferred language.
STEP 2
Confirm or Reschedule
Capture the customer's preferred slot and update the booking through your dealer management system.
STEP 3
Vehicle-Ready Update
Notify the customer when the vehicle is ready for pick-up.
STEP 4
Post-Service Feedback
Collect feedback and route any concerns to the service manager.
STEP 5
Renewals & Next Service
Remind customers about insurance renewals, extended warranty and their next service.
For the showroom, too
- Respond to new vehicle enquiries at any hour.
- Follow up on test drives and quotations.
- Re-engage leads who have gone quiet.
Connected to your DMS
Booking updates depend on integration with your dealer management or scheduling system, scoped for each deployment.
Industries we serve
Built for Diverse Enterprise Needs.
OAIKCO can be deployed across a wide range of industries and functions, with domain-specific knowledge and flexible integration.
Automobile Dealerships & Service
Healthcare
Retail & FMCG
Education
Logistics & Supply Chain
Hospitality
Real Estate
Professional Services
Why enterprises choose OAIKCO
Real Business Outcomes.
Drive efficiency, reduce costs and improve stakeholder satisfaction with multilingual AI engagement.
Faster
Response time
Reduced
Operational cost
Higher
Team productivity
Better
Customer satisfaction
Secure infrastructure
Certified, India-Hosted and Resilient.
ISO/IEC 27001:2022
Certified information security management.
ISO/IEC 42001:2023
Certified AI management system.
Hosted in India
Primary servers in India; disaster-recovery mirror in Singapore.
Frequently Asked Questions
Can OAIKCO make service reminder calls for our dealership?
Yes. Service reminders, confirmations, vehicle-ready updates and feedback calls can all be configured, with customer consent.
Can it book or reschedule service appointments?
Yes. OAIKCO captures the customer's preferred slot; updating your booking system directly requires integration with your DMS or scheduling tool.
Is OAIKCO only for automobile businesses?
No. Automobiles are our showcase; OAIKCO works for any business with customer enquiries, appointments, reminders or employee helpdesk needs.
Which languages can our customers use?
OAIKCO converses in 88 languages worldwide, including 22 Indian languages.
Can calls be transferred to our staff?
Yes. Conversations are handed over to your team according to the escalation rules you define.
Let's work together
Transform Your Enterprise Communication.
Talk to our team about how OAIKCO can support your organisation's specific requirements.